dg111 Terms and Conditions

1 Definitions and Introduction

These terms and conditions ("Terms") form a legal agreement between the dg111 platform and its users ("players" or "users"). By accessing this website (https://dg111.lat) or creating an account, you are considered to have fully accepted these Terms.

1.1 Key Terminology

• "Platform" refers to dg111's website, mobile version, and all associated services.
• "User" refers to any person who is registered on this platform and actively plays games.
• "Account Balance" refers to the total of a user's deposited funds, bonus funds, and winnings.
• "Bonus Funds" refers to promotional credits provided by dg111, which are withdrawable subject to specific wagering conditions.
• "Wagering Requirement" refers to the total amount a user must wager before bonus funds can be withdrawn.

1.2 Applicability of Terms

These Terms apply to all users regardless of which country they access the platform from. However, dg111 is a platform operated specifically for Bangladeshi players, and local regulations will take precedence over all matters governed by the laws of Bangladesh.

2 Eligibility and Account Registration

2.1 Age Requirement

To create an account and play games at dg111, you must be at least 21 years of age. We strictly prohibit gambling by minors. This platform is operated exclusively for those aged 21 and above.

2.2 Single Account Policy

Each user may operate only one account. Creating multiple accounts from the same person, household, or IP address is a direct violation of these Terms. In such cases, all associated accounts will be suspended.

2.3 Accuracy of Information

All information provided at the time of registration — such as name, date of birth, mobile number, and payment details — must be completely truthful and accurate. Providing incorrect information will cause the account verification process to fail and withdrawals will not be possible.

2.4 Account Security

It is your sole responsibility to keep your account login credentials (username and password) strictly confidential. Allowing any third party to use your account is prohibited. If you notice any unauthorised activity on your account, contact dg111's support team immediately.

2.5 Identity Verification (KYC)

dg111 may verify a user's identity at any time. A National ID card (NID), passport, or bank statement may be requested for verification. Withdrawal processing may be put on hold until verification is complete.

3 Deposit and Withdrawal Policy

3.1 Minimum Deposit and Withdrawal Amounts

The minimum deposit amount at dg111 via any payment method is ৳100 (one hundred taka). The minimum amount for withdrawing funds from your account is ৳500 (five hundred taka).

3.2 Accepted Payment Methods

dg111 currently supports the following payment methods:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — A digital financial service operated by the postal department.
• Rocket — The mobile banking service of Dutch-Bangla Bank.
• Bank Transfer — Major Bangladeshi commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.

3.3 Withdrawal Process and Timeframe

After a withdrawal request is verified and approved, funds are generally sent to your chosen payment method within 10 to 45 minutes. If there is a longer delay during the verification process, please contact the support team.

3.4 Withdrawal Conditions

Before submitting a withdrawal request, please ensure that:

• Your account identity verification has been completed.
• If bonus funds are present, the associated wagering requirement has been met.
• The deposited amount has been wagered at least once.
• The payment method for withdrawal is registered in your own name.

3.5 Transaction Rejection

If fraud is suspected in any transaction, or if inconsistencies appear in the information, dg111 reserves the right to reject that transaction without prior notice.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New users at dg111 will receive a welcome bonus of up to 150% on their first deposit. The maximum limit of this bonus is ৳10,000. For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus and your total balance will be ৳2,500.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times the bonus amount. Wagering will be calculated on the bonus amount only, not on the combined total of the deposit and bonus. For example: ৳1,500 bonus × 20 = ৳30,000 must be wagered before withdrawal.

4.3 General Promotion Terms

• Each promotion must be used within its specified validity period.
• A promotion can only be claimed once, unless the terms state otherwise.
• Bonus funds cannot be transferred to another user.
• The maximum bet limit while using bonus funds will be stated separately for each promotion.
• Attempting to collect bonuses through multiple accounts will result in all accounts being cancelled.

4.4 VIP Cashback Program

dg111's VIP program has four tiers. Weekly cashback is provided at each tier:

• Bronze — Up to 0.2% weekly cashback.
• Silver — Up to 0.5% weekly cashback.
• Gold — Up to 0.8% weekly cashback.
• Platinum — Up to 1.0% weekly cashback.

VIP tier is determined based on a user's overall activity. Moving up to a higher tier or dropping to a lower one is at dg111's discretion.

5 Fair Play Policy

5.1 Random Number Generator (RNG)

All game outcomes at dg111 are determined through certified Random Number Generator (RNG) technology. This technology ensures that the result of every spin, card, or dice roll is completely impartial and unpredictable.

5.2 Game Service Providers

dg111 works in partnership with world-class game developers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. All games from these providers are independently tested and meet fairness standards.

5.3 Responsibility in Wagering

Every bet is the result of your own voluntary decision. dg111 does not guarantee the outcome of any bet. There is always a risk of losing money in gambling — only wager an amount you can afford to lose.

6 Prohibited Activities

The following activities are strictly prohibited on the dg111 platform. Violating these restrictions will result in permanent account closure and all account balances may be forfeited:

• Operating an account on behalf of a minor (under 21 years of age).
• Creating multiple accounts to take advantage of bonuses or promotions (bonus abuse).
• Opening an account using incorrect or false identity information.
• Placing bets with the help of automated software (bots), scripts, or artificial intelligence.
• Attempting to influence game outcomes by colluding with other players.
• Using the platform for money laundering or illegal financial activities.
• Exploiting technical errors in the platform to gain an unfair advantage.
• Harassing, threatening, or disturbing other users.

7 Account Suspension and Closure Policy

7.1 Account Closure at the User's Initiative

Any user may request to close their account at any time. To make the request, contact us via our 24/7 live chat or email. Please withdraw all withdrawable balance before closing your account.

7.2 Account Suspension at dg111's Initiative

dg111 reserves the right to suspend or close an account for the following reasons:

• Violation of any clause of these Terms.
• Suspicion or evidence of fraudulent activity.
• Failure to complete identity verification or lack of cooperation.
• Order from a court or regulatory authority.
• Self-exclusion request in cases of responsible gaming concerns.

7.3 Balance During Suspension

When an account is suspended, legitimate funds will generally be preserved. Balances confirmed as legitimate after the investigation is complete will be returned. However, fraudulently obtained funds will be fully forfeited.

8 Limitation of Liability

8.1 Service Interruptions

dg111 endeavours to provide every gaming service without interruption. However, the service may be temporarily unavailable due to technical issues, server maintenance, cyber attacks, or other unforeseen circumstances. dg111 accepts no liability for compensation in such situations.

8.2 Third-Party Games

The games available on the dg111 platform are developed and operated by third-party game developers. dg111 bears limited liability for any technical errors or disruptions in their games.

8.3 Liability for Financial Loss

Gambling is a risk-based activity. dg111 is not responsible for any financial losses resulting from placing bets. Users wager voluntarily and at their own discretion, and all responsibility for doing so lies with the individual concerned.

9 Privacy and Personal Data Protection

9.1 Data Collection

Information that dg111 may collect about users includes name, contact details, payment information, gaming history, and device information. A detailed description of this data collection can be found in our Privacy Policy.

9.2 Purpose of Data Use

Collected personal information is used only for the following purposes:

• Account creation and management.
• Payment processing and verification.
• Fraud prevention and security assurance.
• Providing customer support.
• Fulfilling legal obligations.

9.3 Sharing Information with Third Parties

dg111 does not sell your personal information to any third party. However, limited information may be shared with payment processors and game providers as needed to carry out operations.

10 Changes and Updates to Terms

10.1 Right to Make Changes

dg111 reserves the right to change, amend, or update any part of these terms at any time. Changes will take effect from the date they are published on this page.

10.2 Notifying Users

For important changes, dg111 will endeavour to notify users via email or in-platform messages. However, it is primarily the user's own responsibility to stay regularly updated about any changes.

10.3 Consent

Continued use of the platform after changes to the terms will be considered as your acceptance of the new terms. If you do not agree to the new terms, you may request to close your account.

10.4 Dispute Resolution

Any dispute relating to these terms will first be addressed through dg111's customer support team. For assistance, contact us via live chat or email at [email protected]. Our support team is available 24/7 in both Bengali and English.