dg111's commitment to responsible gaming
Play within the limits of fun and entertainment — dg111 is committed to being by your side and ensuring a safe and healthy gaming experience.
What does responsible gaming mean?
Online betting and casino games can be a great source of entertainment — as long as they are enjoyed mindfully and within set limits. At dg111, we believe every player has the right to play in a safe environment. Responsible gaming means keeping to your budget, managing your time, and treating gaming as entertainment rather than a source of income.
We know that in some cases gaming can become a problem. That is why dg111 provides a range of protective tools and support services for all its members. On this page you will learn how to set limits, when to take a break, and where to seek help if you need it.
Important: dg111 is for people aged 21 and above only. No account can be created or games played by anyone below this age.
Our protective tools
dg111 has dedicated measures in place to protect players. You can use any of these settings at any time.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing it on your own takes a few days to come into effect.
Time-Out Break
Need a bit of rest? Take a time-out from 24 hours up to 30 days. During this period no bets can be placed on your account.
Self-Exclusion
If you need a longer break, choose self-exclusion. Once activated, your account will be completely closed for the chosen period.
Session Reminder
Set a time limit before starting a gaming session. When the time is up, dg111 will remind you to take a break — it is a simple way to stay in control.
Loss Limit
After you lose a set amount, your account will automatically stop you from playing further. This keeps you protected from additional losses.
Reality Check
At regular intervals you can view a summary of your wins, losses, and how long you have been playing. This transparency helps you make better decisions.
Age Verification & 21+ Policy
To create an account at dg111, you must be 21 years of age or older. Age is verified at registration, and you may be asked to provide an ID if required.
Keeping underage individuals away from gambling is one of our highest priorities. If you suspect that an underage person may be using your account, change your password immediately and notify our support team.
- Age verification is mandatory at registration
- Withdrawals are not approved without ID
- Access for minors is blocked
- Suspicious accounts are investigated
⚠️ Signs of problem gaming
If you notice any of the following signs, take a break right away and seek support:
- Placing more bets to try to recover money you have lost
- Cutting back on other essential expenses to fund gaming
- Hiding your gaming from family or friends
- Feeling restless or irritable when not playing
- Repeatedly trying to stop betting but failing to do so
- Having trouble sleeping, working, or studying
Tips for healthy and enjoyable gaming
💰 Plan your budget
Before you start playing, decide how much money you are comfortable spending. Make sure that losing it will not affect your daily life. Deposit only that specific amount from bKash or Nagad.
🎯 Set a goal, and do not think you must win
Online games are for entertainment. Before each session, remind yourself — this is for fun, not a way to earn money. Winning is great, losing is normal — keep that mindset.
⌚ Track your time
Avoid playing for long stretches without a break. Take at least a 10–15 minute break every hour. Using the session reminder feature will do this automatically for you.
🧠 Play with a clear head
Do not place bets when you are stressed, angry, or feeling low. Avoid playing under the influence of alcohol or any other substance. Decisions made with a clear mind are always the best decisions.
👨👩👧 Keep your family informed
Let a trusted family member know that you enjoy online gaming. Awareness from someone close to you is a natural safeguard against excessive play.
📱 Keep your account secure
Only you should know your dg111 account password. Do not share it with others — especially underage members of your household. Make it a habit to log out from your device.
How to set limits and breaks
You can activate these protective tools very easily by logging in to your dg111 account.
Log in to dg111
Log in to your account with your username and password.
Go to Account Settings
Click on "Account" or the profile icon in the top menu and look for the "Responsible Gaming" section.
Choose the limit you want
Deposit limit, loss limit, session time, time-out, or self-exclusion — select whichever you need and enter the amount or duration.
Save and confirm
Click the "Save" button. Reducing a limit or setting a time-out takes effect immediately; increasing a limit requires a set waiting period.
Contact support
For any issue, reach our support team via live chat or email — they are ready to help in Bengali 24/7.
Support & contact
🎧 Talk to our support team
If you feel that gaming is having a negative impact on your life, do not wait — get in touch with us. dg111's support team is available seven days a week, twenty-four hours a day in both Bengali and English.
If you want to activate self-exclusion, are having trouble setting a limit, or want to report someone's gambling problem, contact us through the following:
Frequently Asked Questions
Answers to some common questions about responsible gaming.
Enjoy a safe and enjoyable gaming experience
Stay within your limits and enjoy cricket betting, slots, and live casino at dg111.
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